TruckSmarter |
Content Style Guide
As Head of Copy at TruckSmarter, I was responsible for making sure all written content in and out of the app was cohesive. I built a Content Style Guide in Notion so it was easily accessible to engineers and designers and includes:
Grammatical Guidance
Dos & Don’ts (with examples)
Quick Tips
Respect & Inclusion
Legal Disclosures
More
Examples
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Grammatical Guidance
To ensure consistency across channels, I created a quick table of frequent grammar questions and how to tackle.
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Respect & Inclusion
Our mission was to empower ALL truck drivers, so this section was written to root out bias and write inclusive content.
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Legal
Products like banking require attention to compliance and disclosure language that must be used in a particular way.